Mounika Reddy Madduri

Summary

UX and product designer with a Human Factors and Ergonomics foundation, blending user research, interaction design, and AI-driven experiences to make complex products feel calm, clear, and trustworthy. Experienced designing end to end across enterprise security, consumer web, and mobile, from research and information architecture through high-fidelity design systems and usability testing.

Education

San Jose State University

Aug 2025 to May 2027

Master of Science, Human Factors and Ergonomics (UX Concentration) · San Jose, CA

Indian Institute of Crafts and Design (IICD)

June 2018 to July 2023

Bachelor of Design, Integrated Master of Design · GPA 4 / 4 · Jaipur, India

Professional Experience

Johnson & Johnson · UI/UX Designer

Apr 2024 to July 2025

Led the end-to-end design of an Identity Governance application, improving security workflows and reducing user friction through intuitive, user-centered interfaces.
Conducted user research, task analysis, and usability evaluations to uncover pain points and inform data-driven design decisions that enhanced overall system usability.
Designed wireframes, high-fidelity prototypes, and design system components, ensuring a consistent visual language and scalable UI patterns across the application.
Collaborated with developers, product managers, and stakeholders to translate complex technical requirements into clear interaction flows and accessible design solutions.

PixelWave Technologies · Product Designer

Nov 2023 to Apr 2024

Designed the company's brand identity and website, delivering a cohesive and visually appealing user experience.
Conducted usability tests and shipped design improvements that enhanced website functionality and user engagement.
Created responsive landing pages and user-centered digital experiences, wireframing and prototyping in Figma and Adobe XD.
Collaborated with cross-functional teams to deliver effective, visually compelling digital solutions and strengthen the company's online presence.

Projects

MatchDog, AI Dog-Adoption Platform Web · UX · IA

Designed the consumer website for an AI-powered platform that matches adopters to dogs by lifestyle, not looks.
Owned the information architecture, the AI match-quiz and adoption flows, the dog-browsing experience, and the full visual system.
Framed success around outcomes over signups, designing for the right adoption rather than the most conversions.

RockX, Immersive Museum Companion App Mobile · AR · UI

Designed an AR-led mobile companion for a rock-music museum that builds each visitor a personalized tour.
Created AR wayfinding with a live mini-map, an AI tour planner, interactive exhibit and live-concert experiences, ticketing, merch, and community.
Delivered end-to-end flows, a dark high-contrast visual system, and a reusable component library.

Hearty Kitchen, Driver App for a Meal-Kit Service Mobile · Service · Testing

Designed the driver-facing app for a wellness meal-kit service, covering pickup, routing, delivery, and payouts.
Mapped the service blueprint and driver journey, then designed the delivery flow, an AI reroute for faster on-time delivery, and honest, transparent earnings.
Ran moderated usability tests (SUS 72.5, above the 68 benchmark) and shipped iterations that made problem-reporting reachable, surfaced the optimized route, and clarified pay.

Business Insights Dashboard UX · Data Viz

Designed an intuitive analytics dashboard for small-business owners to track expenses, cash flow, and revenue trends in real time, with dynamic charts, customizable reports, and filterable transaction views.
Ran usability interviews to surface pain points like information overload, then improved task success rate by 42% by simplifying navigation and reorganizing the information hierarchy.

AI Task Assistant App Mobile · AI · UX

Designed an AI-powered mobile assistant that auto-organizes tasks with natural-language input, smart reminders, and priority prediction; delivered high-fidelity flows and prototypes in Figma.
Through user interviews and usability tests, improved task-creation efficiency and perceived productivity by 60% with simplified interactions and intelligent planning.

Skills

Design Tools: Figma, Adobe XD, Sketch, InVision, Miro, FigJam, Axure RP, Balsamiq, Photoshop, Illustrator, InDesign, Premiere Pro, After Effects, SketchUp, AutoCAD

Frameworks & Methods: Design Thinking, User-Centered Design, Double Diamond, Lean UX, Agile/Scrum, Service Design, Systems Thinking, Jobs-To-Be-Done

Research: Usability Testing, Human Factors Engineering, Human-Computer Interaction, Human-AI Interaction, Design Research Methods, Cognitive Psychology, Experimental Research Methods, Statistics, Data Visualization